Using your Solidlives email on Mac Mail

To add your Solidlives account to Mac Mail, please see the instructions below.

1. First, select the Mac Mail app on your computer. Once opened, click Mail at top left menu and select "Add Account." Under "Choose a Mail account provider..." Select Exchange. In the next window asking "Sign into your account using Microsoft?" DO NOT click 'Sign in' but click 'Configure Manually' instead. The next box will show your Name, Email address and a blank box for your Password.
• Name: your name (You can change this line if you want to identify it as your Solidlives acct)
• Email Address: your exact solidlives address - Example: mike@solidlives.com
• Password: enter your password  -  then click Next
2. Another box may pop up and say in red: "Unable to verify account name or password" and it shows your email address in both these lines - Email Address: and User Name: - Change the User Name as follows. User Name: solidlives\your-alias (the first part of your email address before the @symbol. As an example for the address mike@solidlives you would enter solidlives\mike
3. Next box shows "Select the apps you want to use with this account." Check-mark the ones you want to use and then select Done. [they may all be checked already - uncheck any you don't want to use]
4. That's it! You have now added your Solidlives Account to your Mac Mail.

*ProTip #1: If you have forgotten your password, see the article: Resetting your Solidlives Account password

*Pro Tip #2:or more information on configuring email services, see the article: Configuring your email services properly