Reinstalling an Arena application

To fix any issues with and Arena application, such as Arena Check-In, Family Registration, or Contributions, follow the instructions below.

1. First, we'll need to search for and remove the application that is not working. To do this, go to Start->Computer and enter the application name in the search bar located at the top left corner of the window
2. Once the search has completed, delete all instances of of the application.
3. After the deletion has completed, restart the computer.
4. Run the mage application from command prompt and clear the cache in Internet Explorer.
5. After the caches have been cleared, see the article: Installing an Arena Application for the first time to reinstall your software.
6. That's it, you've now successfully reinstalled your Arena software!

*ProTip #1: To run the mage application, see the article: Clearing your application cache with mage.

*ProTip#2: To clear the cache in Internet Explorer, see the article: Clearing your browsing history in Internet Explorer.