Resetting your solidlives password

Unless you yourself are setting up your own account, you'll first need to request a temporary password from support@solidlives.com. Click here to watch the video.

1. First, navigate to exchange.solidlives.com and enter your username and password.
2. If you have done this correctly, you will see the message on your screen say: "Your password has expired and you need to change it before you sign in to Outlook Web App."
3. Enter the following information into the four fields on the screen:
• Domain\username:solidlives\your username
• Current password:your password
• New Password:
• Confirm new password:
4. Once you've entered your new password twice, you will receive the message "Your password has been changed. We recommend that you close all browser windows at this time."
5. That's it! You're account has now been setup and can be accessed at exchange.solidlives.com

*ProTip: If you are having issues choosing a new password, please see the article: Choosing a password that meets minimum security requirements at The Rock